hardianpratama, reza, and mohammad athian manan. “The Influence Of The Online Service Quality Program On The Community Satisfaction Index Of The Registration And Civil Population Office Of Bandar Lampung City : Kata Kunci : Program Kualitas Pelayanan Online, Kepuasan Masyarakat”. Jurnal Khazanah Intelektual 8, no. 1 (April 25, 2024): 29–46. Accessed August 16, 2026. https://mail.jurnalkibalitbangdajbi.com/index.php/newkiki/article/view/250.